Subscribe via RSS Feed

i-city KFC fight case settled

KFC i-city fight incident happened recently had raised some sensitive issues however the story eventually met the end of the bottle for now.

KFC did apologised to the victim who punched by a KFC staff believed will clam the people’s anger.

i-city KFC fight case settled :

From left: Mr Danny Ng and his family members together with Mr Alan Au, Deputy President, KFC Malaysia; Mr Conrad De Lima, Vice President, KFC Operations and Puan Rosniza Baharum, General Manager, Group Corporate Communications.

Here’s the press released by KFC in their website :

KFC Malaysia refers to the incident at our outlet in i-City Shah Alam on 6 February 2012 and would like to extend our sincere apologies to all our customers who were present during that day, particularly to Mr Danny Ng Chee Fei, for the unsatisfactory services rendered by our staff and the inconvenience caused.

Our Management has met with Mr Danny Ng and his family and they have accepted our apology. We deeply regret the occurrence of this incident and would like to assure you that it was related to the quality of service provided and not due to any other reason whatsoever. Rest assured, all relevant steps are being taken to review and improve our training programme to avoid the recurrence of such incidents and to provide only the best service to you.

We treasure your comments which have helped us to improve our service and rectify any shortcomings.
On behalf of KFC Malaysia, we thank you for your concern and continuous support.

Alan Au
Deputy President
KFC Malaysia

Case closed, i-city KFC fight case settled ~

Incoming search terms:

  • i city

Category: National